Privacy policy.

Effective Date: 6/2/2025

NJO Cleaning Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

Information We Collect

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number (if provided)

  • Service address

  • Payment details (via secure third-party processor)

Service-Related Information:

  • Cleaning preferences

  • Home access instructions (if voluntarily shared)

  • Custom package details

How We Use Your Information

We use your information to:

  • Schedule and deliver cleaning services

  • Provide accurate estimates and invoices

  • Communicate regarding your appointments

  • Process payments securely

  • Improve our services and customer experience

  • Send occasional updates or offers (you may opt out anytime)

How We Store & Protect Your Data

  • We use secure, PCI-compliant software to process and store your payment data.

  • All access details (e.g., door codes) are kept confidential and only used for scheduled services.

  • Personal data is stored securely and only accessible to authorized personnel.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

  • With our service providers (e.g., payment processors) to complete your service

  • As required by law or legal obligation

  • In case of a business transfer (e.g., sale, merger)

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to enhance user experience. These tools collect non-personal information like IP address and browser type. You can disable cookies in your browser settings.

Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of promotional emails at any time

To exercise these rights, email us at njocleaning@gmail.com.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site and services means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 njocleaning@gmail.com
🌐 www.njocleaningco.com